Increase Revenue with Unforgettable Receptions
MKJ Marketing • Aug 29, 2016
MKJ Seminar guests attend an exclusive wine cave dinner at Stag's Leap in Napa Valley. ..www.mkjmarketing.com
MKJ Seminar guests attend an exclusive wine cave dinner at Stag’s Leap in Napa Valley.

If you joined us in Napa Valley for our seminar on receptions, you know receptions hold so much opportunity for funeral and death care businesses. Family and friends have always supplemented traditional funerals with time to talk and remember over a meal. It’s also another way to personalize a service. Over the last decade, we have seen funeral homes expanding their services to catering and even tending bar. That’s because they know it’s not only a way to please families, it’s an excellent way to increase revenue in spite of rising cremation rates.

The hospitality and natural beauty of Napa Valley inspired our attendees in so many ways as they look to sharpening their reception businesses.  For those of you who weren’t able to join us, here are three takeaways you can implement in your business:

1. You sell receptions with well-planned packages and eye-catching menus .

To get reception business, you need the right tools to communicate your offerings. A menu that lists packages by price point and catering options will help families make decisions quickly and easily. You can also package by number of attendees to eliminate the need to count every person that walks through the door in order to charge the family accurately. We can help: MKJ has ready-to-use menus for funeral home receptions or we can design a custom piece to fit your business, including naming reception packages to match your brand and market.

2. Presentation and portions are critical.

 funeral receptions...www.mkjmarketing.comIt doesn’t matter if you serve simple snacks or full buffets, presenting food in an attractive way and limiting portions to what people actually will consume is crucial. How you present food determines whether people will eat it as well as how much the family hosting the reception feels they should pay for it. And portion control is the first thing you should master to keep costs down and profits high.

3. Beer and wine make every celebration better.

Just as they enjoy an alcoholic beverage at a party or wedding, attendees at funerals appreciate the opportunity to have a drink after a funeral. Whether a simple final toast, a cash bar, or a full open bar, consider what you can offer in addition to food at a reception. Assuming your state laws allow it, alcohol can be the biggest opportunity for revenue in a reception business. Of course, if you plan to serve it yourself, you need to obtain a liquor license and obtain training for staff to comply with state regulations for serving alcohol.

Have questions about how to start or grow your reception business?  Check out our training video on the topic of funeral receptions, or contact us for marketing solutions just for business.


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By Kara Apel 14 Jul, 2023
The MKJ Seminar will be held Nov. 13 and 14 at the Grand Reserve at the Meritage Resort. The luxurious resort is close to several airports, including San Francisco and Oakland, and is located just a few miles from downtown Napa.
By MKJ Marketing 20 Dec, 2022
Nashville, TN — MKJ Marketing Seminars address the most pressing issues facing funeral business owners. During this period of economic uncertainty, owners are experiencing their best business years ever regarding at-need volume, but profits may be lagging. As we await the anticipated recession, operators are uncertain how best to manage their costs and pricing. Innovation is not a point-in-time decision but a mindset and business culture. MKJ’s 2023 Ski Seminar will share insights from research and experience working with funeral homes throughout the year and from coast to coast. Learn how digital marketing has evolved and how to make it work best for you Learn how a recession creates opportunities for market share gains Learn how your website can allow you to sell more online by offering products consumers want The potential in email marketing New service offerings to get 5-star reviews How to compete with lower-priced competition during a recession The Ski Seminar dates are Jan. 30 to Feb. 1. The seminar was moved to earlier in the year to assure the best skiing experience as the warmer climate could make later in February slushy. The host hotel is the Ritz-Carlton Bachelor Gulch in Beaver Creek — one of Colorado’s finest ski resorts. The resort is ski-in/ski-out and features amenities unavailable at most resorts. MKJ successfully negotiated a very good room rate (hundreds of dollars below the resort’s published room rate). Note: For the first time in MKJ’s 41-year history, we will not be conducting the annual Florida seminar, as the resort was severely damaged by Hurricane Ian. Don’t miss this up-to-date content that will be only offered at the Ski Seminar. For more information on MKJ Marketing’s upcoming seminar programs, visit www.mkjmarketing.com/seminars or call 888-655-1566 to register.
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