about
Experience
the MKJ Difference
Our clients are a lot like us. They are innovators in death care and end-of-life care industries who want a comprehensive approach to marketing that utilizes the latest technology. They trust our advice because of the analysis we've collected from over 900 research studies conducted across North America over 40-plus years.
Our clients expect results, and we're pleased to deliver.
Based on the market data we’ve accumulated, we’ve told you where to build, when to sell, and how to grow your firm ... and we were right. Many of you have come back multiple times for consultations.
Whether you wanted help increasing averages, getting staff to answer the phone better, or help with price shoppers, we’ve been there through in-person visits, and now, with our online learning platform.
From open houses to direct mail to social media and email newsletters, we’ve not only produced incredibly well-designed ad concepts for our clients — we've proven they work.
Meet Our Leadership Team
Courtney is a “go-to” resource in digital marketing for funeral homes and cremation businesses, leveraging MKJ’s Digital 360 program to drive traffic and generate pre-need and at-need leads from search marketing, social media, blogging, email marketing, and online ads. She completed graduate studies in Digital and Content Marketing from Duke University and she is a frequent author and speaker in the deathcare and end-of-life industries. In 2016, she established MKJ’s Nashville office where she leads MKJ’s continuously growing digital team.
Courtney also serves as Legal Counsel for MKJ Marketing and advises funeral homes on best practices for risk management and business strategy from her years of experience representing Fortune 500 companies as an attorney at international law firm O’Melveny & Myers. She also consults and publishes on importing caskets, urns, and merchandise to the U.S., most recently with an article in ICCFA magazine. She chaired MKJ Marketing’s 2015 International Death Care Import-Export Summit in Los Angeles, CA, that brought together experts in caskets and urns, trade law and logistics to talk about what death care professionals should consider when importing caskets and memorial products abroad. Courtney completed her undergraduate degree at Vanderbilt University in Nashville, TN, focusing on Human & Organizational Development. She earned her law degree from UCLA School of Law.
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