MKJ Leadership

Marilyn Jones Gould

President

Marilyn is highly regarded throughout the funeral industry as one of the most popular convention and meeting speakers, applying her counseling, communication skills, and industry knowledge to the areas of professional sales, customer service, arrangements, and branding. She is also the creator of four comprehensive DVD training systems that are recognized as the best in the industry.

She holds a Master’s Degree in Communication from Purdue University and is Past President of Tampa Bay Advertising Federation. She is a member of the National Speakers Association, and has been recognized as having received the highest earned international recognition for professional speaking, the Certified Speaking Professional. Only 400 professional speakers in the world have achieved this recognition. Marilyn has also served on the board of the National Funeral Service Foundation. She was recognized by CANA and the ICCFA for advertising awards on behalf of MKJ clients, and was honored by the National Funeral Director’s Association with the Initiative Award, which annually recognizes an exceptional individual who has made substantial professional contributions to funeral service.

Marilyn has been recognized by Outstanding Young Women of America, Who’s Who of American Business Executives, Marquis Who’s Who of American Women, and International Who’s Who of Entrepreneurs, the Silver Screen Award from the US Industrial Film Festival and over 25 Addy Awards from the American Advertising Federation.

Receptions Done Right

Marilyn Jones Gould, Certified Event Planner and Marketing Expert, is well known in the industry for revolutionizing how funeral homes and cemeteries approach price shoppers and cremation arrangements. Now, after 30 years of seminar and event planning experience, she is doing the same for receptions. She has helped firms of all sizes across the country set up and market their reception businesses. Whether you’re thinking of something as simple as serving coffee and cookies or opening up your own reception center, it will take more than a dash of event planning knowledge to succeed.

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Get the Training Your Staff Needs

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Develop Your Staff
with In-house Training

Marilyn works with you to accomplish your goals and often covering training in several areas. Having spoken in all 50 states, as well as Canada, and several European countries, Marilyn is familiar with how a program needs to be adapted to different markets.

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Need a Speaker?
Have Marilyn Speak at Your Next Event

“Marilyn is one of the most popular deathcare and end-of-life care industries for everything from keynote presentations to staff training. She is designated by the National Speakers Association as a Certified Speaking Professional, the speaking profession’s highest earned international measure of professional speaking competence. Less than 12 percent of the 5,000+ speakers worldwide currently hold this professional designation. Popular topics include:

  • Handling Price Shoppers
  • Dealing with Discounters
  • Offering Receptions
  • Upgrading “Directs” to Full Service Cremation

Marilyn is available for Keynotes, all day seminars, breakout sessions and consulting.

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MARILYN’S FAVORITE MKJ CORE VALUE:

Never accept average.
Be exceptional.