Secret Shopper Calls


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How well does your staff handle price shopping calls?
Find out with MKJ’s Secret Shopper Services. Our highly- trained representatives pose as potential customers to analyze how your staff responds to price inquiries and the toughest questions and objections.

You receive a full report that includes a summary of the call, what was done correctly, and suggested areas for improvement.

Secret Shopper Services are an effective way to assess the need for training, reinforce recent training, and can also help you gather information on how you compare with your competitors.
$300.00 per call or 6 for $1,250
Priced Per Call and Includes

  • Long Distance Charge
  • Conversation
  • Critiques

A one time fee of $50 will also be charged to replace our phone number on the caller ID with a local phone number in your area.
No refunds on training material.