Complete Training Library




How to Handle Price Shoppers®
The funeral home with the
lowest price rarely gets the business. It’s the firm that handles
the shoppers best.

Good Call®
Your business suffers after every bad call. Make sure
your staff knows how to handle every call – shoppers, preneed,
complaints, and more.

“As Many Ways as Wishes”®
Cremation Arrangement System
Finally, you have a solution that’s proven to increase averages
and reduce the
number of directs.

Answers to 50 of the Hardest Questions in Funeral Service®
Don’t lose a sale because you don’t have the answers. Covers
topics like: Funeral costs, merchandise, service, preneed,
cremation, and more.