Courtney Gould Miller

Chief Strategy Officer

Biography

Courtney is a frequent author and speaker in the deathcare and end-of-life industries. She is the “go-to” resource in digital marketing for funeral homes and cremation businesses, leveraging MKJ’s Digital 360 program to drive traffic and generate pre-need and at-need leads from search marketing, social media, blogging, email marketing, and online ads.


Courtney completed her undergraduate degree at Vanderbilt University in Nashville, TN, focusing on Human & Organizational Development. She earned her law degree from UCLA School of Law. She also completed graduate studies in Digital and Content Marketing at Duke University.


In 2016, Courtney established MKJ’s Nashville office, where she leads the firm's continuously growing digital team.


Courtney also serves as Legal Counsel for MKJ Marketing and advises funeral homes on best practices for risk management and business strategy from her years of experience representing Fortune 500 companies as an attorney at international law firm O’Melveny & Myers. She also consults and publishes on importing caskets, urns, and merchandise to the U.S. She chaired MKJ Marketing’s 2015 International Death Care Import-Export Summit in Los Angeles, CA, which brought together experts in caskets and urns, trade law, and logistics to talk about what deathcare professionals should consider when importing caskets and memorial products from abroad.


In 2022, MKJ Marketing became a Premier Partner of Tribute Technology, a technology innovator focused on the end-of-life industry. Courtney currently serves as the Chief Customer Officer at Tribute Technology, focusing on providing high-quality customer experience journeys for funeral directors and families, along with leading the company's sales and marketing teams.

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