HOME How to Handle Price Shoppers
Lose price shoppers…
Lose a family for generations.
Lost price shoppers are lost revenue opportunities. You need a system that works every time.
Are you doing everything you can to capture your next call? Learn how to handle price shoppers with this DVD video training system created by Marilyn Jones Gould, a renowned trainer of funeral home staff members for nearly 30 years.
- Explains the importance of each phone call in terms your staff will agree with
- Lays out a procedure for preparing to take a shopping call
- Demonstrates the right and wrong way to take a shopping call
- Teaches how to direct the conversation away from price and how to present the value your firm offers
- Allows each staff member to learn these valuable techniques on their own schedule