Funeral Home Management:

Improving Operations for Peak Results

November 3, 2010

• The environment inside and outside your funeral home
• Establishing trust: employees/public
• The industry standard in operations
• A, B and C players (employees)
• Merchandising in a diminished economy
• Running effective staff meetings

This is the first seminar to teach managers of funeral homes to manage rather than just be supervisors.

In this seminar, Dan Stevens, with over 35 years experience in all phases of owning and operating funeral homes and a consultant to businesses in the death care industry, will lead a frank and open discussion of the issues that are affecting your funeral home and how to overcome these challenges.

Having done audits and training of management for a leading funeral home chain, he is prepared to make a difference in the performance of managers.